privacy policy

Privacy Policy (Tapto.bio)

Effective Date: February 8, 2025
Last Updated: February 8, 2025

This Privacy Policy explains how Tapto.bio, operated by QET.ai (“we”, “us”, “our”), collects, uses, stores, and protects your personal information when you access or use our website, applications, dashboards, APIs, and related services (collectively, the “Service”).

By using Tapto.bio, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Who We Are

Service Name: Tapto.bio
Business Entity: QET.ai
Website: https://tapto.bio
Contact Email: privacy@qet.ai


2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide, including:

  • Name or username

  • Email address

  • Account credentials

  • Billing information (processed securely by third-party payment providers)

  • Content you create (links, bio pages, QR codes, titles, images, settings)

  • Support messages or communications


2.2 Information Collected Automatically

When you use the Service, we may automatically collect:

  • IP address

  • Browser type and device information

  • Operating system

  • Referring URLs

  • Date and time of access

  • Clicks and interaction data related to short links, bio pages, and QR codes

This data is used for analytics, security, abuse prevention, and service improvement.


2.3 Analytics & Tracking Data

Tapto.bio provides analytics for your links and pages (such as clicks, country, device type, and referrer).
We do not sell this data.

If you enable third-party tracking tools (pixels, scripts, webhooks), you are responsible for user consent and legal compliance.


3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service

  • Create and manage user accounts

  • Generate short links, bio pages, and QR codes

  • Display analytics and performance metrics

  • Prevent spam, fraud, and abuse

  • Communicate with you (support, service updates, security alerts)

  • Process payments and subscriptions

  • Comply with legal obligations


4. Legal Bases for Processing (GDPR)

For users in the EU/EEA, we process personal data based on:

  • Contractual necessity (to provide the Service)

  • Legitimate interests (security, analytics, service improvement)

  • Consent (cookies, pixels, marketing where applicable)

  • Legal obligations


5. Cookies and Similar Technologies

Tapto.bio uses cookies and similar technologies to:

  • Maintain sessions and authentication

  • Improve performance and usability

  • Measure usage and analytics

You can control cookies through your browser settings. Disabling cookies may affect some features.


6. Sharing of Information

We do not sell your personal data.

We may share information only with:

  • Trusted service providers (hosting, analytics, payment processors)

  • Law enforcement or authorities if required by law

  • Third parties you explicitly integrate with (via APIs, webhooks, pixels)

All service providers are required to protect your data.


7. Third-Party Links and Services

Tapto.bio contains links to third-party websites and services. We are not responsible for their privacy practices or content.

You should review their privacy policies separately.


8. Data Retention

We retain personal data only as long as necessary to:

  • Provide the Service

  • Meet legal, accounting, or security requirements

  • Resolve disputes and enforce agreements

You may request deletion of your account and associated data, subject to legal obligations.


9. Data Security

We use reasonable administrative, technical, and organizational measures to protect your data.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.


10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

Requests can be sent to privacy@qet.ai.


11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal data is collected

  • Request deletion of personal data

  • Opt out of the sale of personal data (we do not sell data)

  • Non-discrimination for exercising your rights

Requests may be submitted via privacy@qet.ai.


12. Children’s Privacy

Tapto.bio is not intended for children under the age of 13.
We do not knowingly collect personal data from children. If such data is discovered, it will be deleted.


13. International Data Transfers

Your information may be processed and stored in countries other than your own.
We take appropriate safeguards to protect international data transfers in compliance with applicable laws.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

Continued use of the Service means acceptance of the revised policy.


15. Contact Us

For privacy-related questions or requests:

📧 privacy@qet.ai
🌐 https://tapto.bio